Privacy Policy

Information you may share with us

When you call, email, or submit a form through our website, we may receive information such as your:

• Name
• Phone number
• Email address
• General information about the person who needs care
• Care preferences or circumstances you choose to share
• Preferred location or type of care
• Timing or urgency of the care need

We encourage families to share only the information that is reasonably needed for us to understand the situation and help identify appropriate care options.

How we use your information

We use the information you provide to understand what kind of support you are looking for, communicate with you, and help identify care options that may be appropriate for your family.

When needed to assist with a placement or referral, relevant information may be shared with care providers or communities being considered. We aim to share only information that is reasonably necessary to help with that process.

We do not sell your personal information.

Website information

Like many websites, the CareCraft website may collect basic technical information about how the site is used, such as browser type, device information, pages visited, and general website activity. If CareCraft uses website analytics, cookies, or similar tools, this Privacy Policy will identify them as appropriate and explain their purpose.

Keeping information secure

We take reasonable steps to protect the personal information shared with CareCraft. At the same time, no website, email system, or electronic method of communication can be guaranteed to be completely secure.

Please avoid sending highly sensitive medical records, Social Security numbers, financial account information, or other information that is not necessary through the website's general contact form.

Information about someone you care for

Sometimes a family member, caregiver, or professional contacts CareCraft on behalf of another person. If you provide information about someone else, please share only what is reasonably necessary for CareCraft to understand the care situation and assist you.

Other websites and care providers

Our website or communications may sometimes connect you with independent care communities, service providers, or other websites. Those organizations have their own privacy practices. Once you provide information directly to another organization, its privacy policy and practices will apply to the information you provide to them.

Your privacy choices

You are welcome to contact CareCraft if you would like to ask what personal information you have provided, request a correction, or ask us to delete information we maintain about you, where applicable. You may also contact us if you have questions about how your information has been used or shared.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time as our website or services change. When we do, we will update the effective date shown on this page.

Effective Date: [Website Launch Date]

Questions about your privacy?

If you have a question about this Privacy Policy or about information you have shared with CareCraft, please contact us.